Privacy Policy

Effective Date: October 29, 2026

Franks & White, LLC (“Franks & White,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, share, and protect information when you interact with our website, advertisements, online forms, property management services, leasing services, brokerage services, or otherwise communicate with us.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name

  • Email address

  • Telephone number

  • Company or organization name

  • Property address

  • Mailing address

  • Information about properties you own, manage, lease, or are interested in

  • Information submitted through property management, leasing, brokerage, or other inquiry forms

  • Communications you send to us by email, telephone, text message, website form, social media, or other methods

  • Information necessary to provide brokerage, leasing, property management, maintenance coordination, or related services

We may also automatically collect certain technical information when you visit our website, including your IP address, browser type, device type, pages visited, referring website, and other website usage information.

2. Information Collected Through Advertising and Lead Forms

Franks & White may use advertising platforms such as Facebook, Instagram, Meta, Google, and other digital advertising services.

If you submit information through an advertisement or lead form, we may receive the information you choose to provide, including your name, telephone number, email address, property information, and details regarding the services you are interested in.

Information submitted through these forms may be used to contact you regarding your inquiry and to provide information about our brokerage, leasing, property management, or related services.

3. How We Use Your Information

We may use your information to:

  • Respond to inquiries and requests

  • Provide property management, leasing, brokerage, and related real estate services

  • Prepare proposals, estimates, agreements, or other requested information

  • Communicate regarding properties, leasing opportunities, management services, maintenance matters, or transactions

  • Schedule meetings, property visits, inspections, or service appointments

  • Provide customer service and support

  • Send information regarding services that may be relevant to you

  • Operate, maintain, and improve our website and services

  • Measure advertising and marketing effectiveness

  • Prevent fraud, misuse, or security incidents

  • Meet legal, regulatory, contractual, or compliance requirements

4. Text Messages and Telephone Communications

If you provide your telephone number to Franks & White, you may receive telephone calls or text messages related to your inquiry, property, transaction, leasing activity, property management services, or other business relationship with us.

Where applicable, you may also receive marketing communications if you have provided consent.

Consent to receive marketing text messages is not a condition of purchasing services.

You may opt out of marketing text messages at any time by replying STOP. Message and data rates may apply depending on your wireless provider.

We do not sell or share mobile telephone numbers or SMS opt-in information with third parties for their independent marketing purposes.

5. Cookies and Website Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to understand how visitors interact with our website and advertising.

These technologies may be provided by third-party services such as Google, Meta, or other marketing and analytics providers.

Information collected through these technologies may be used to:

  • Analyze website traffic

  • Improve website functionality

  • Measure advertising performance

  • Understand visitor behavior

  • Display relevant advertising

You may be able to manage cookies through your browser settings.

6. How We Share Information

Franks & White does not sell personal information in the ordinary course of business.

We may share information when reasonably necessary with service providers or business partners that assist us in operating our business, including:

  • Website and technology providers

  • Customer relationship management providers

  • Marketing and advertising providers

  • Property maintenance and repair vendors

  • Contractors and service providers

  • Attorneys, accountants, insurers, and other professional advisors

  • Property owners, tenants, buyers, sellers, landlords, or other parties involved in a transaction or property management relationship when appropriate

We may also disclose information when required by law, legal process, governmental request, court order, or when necessary to protect our rights, customers, employees, or property.

7. Property Management Information

In connection with property management services, we may collect information regarding property owners, tenants, prospective tenants, vendors, contractors, properties, leases, maintenance requests, payments, and other information necessary to manage commercial or residential real estate.

We use this information only as reasonably necessary to provide property management and related services, fulfill contractual obligations, maintain business records, and comply with applicable law.

8. Third-Party Websites and Services

Our website or communications may contain links to third-party websites or services.

Franks & White is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any third-party services you use.

9. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

10. Data Retention

We may retain personal information for as long as reasonably necessary to provide services, maintain business and transaction records, satisfy contractual obligations, resolve disputes, enforce agreements, and comply with legal or regulatory requirements.

11. Your Choices

You may contact us to:

  • Request that we update or correct your contact information

  • Ask questions regarding the information we maintain about you

  • Request that we stop sending marketing communications

  • Request deletion of certain information where legally appropriate

Certain information may need to be retained for legal, contractual, regulatory, accounting, transaction, or property management purposes.

12. Children's Privacy

Our services are intended for individuals who are legally able to engage in real estate, leasing, property management, and related business activities.

We do not knowingly collect personal information from children under 18 through our website or marketing activities.

13. Changes to This Privacy Policy

Franks & White may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or applicable laws.

When changes are made, the updated policy will be posted with a revised effective date.

14. Contact Us

If you have questions regarding this Privacy Policy or how Franks & White handles personal information, please contact us:

Franks & White, LLC
200 Willis Dr
Stockbridge GA, 30281
Phone: 770-477-5959
Email: info@franksandwhite.com
Website: www.franksandwhite.com